Customers Perceive Quality Service, Satisfaction and Loyalty: The Case of Passenger Transport Service by Car in Northern Vietnam

Authors

Thi-Trang-Nhung Nguyen, Thi-Cuc Do, Thi-Kim-Lan Hoang, Thuy-Linh Nguyen, Thi-Thu-Hien Nguyen, Thi-Hanh Nguyen

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